Understanding and managing PXT*TaxisGo charges

The entry ‘PXT*TaxisGo’ or ‘TaxisGo’ on your bank statement may relate to a subscription to the TaxisGo platform. To identify the source and check the details of your subscription, please log in to your account or contact customer services.

As experts in the field of digital support, TaxisGo is committed to ensuring maximum transparency. Here’s everything you need to know to identify the source of this charge and regain control of your finances.

Why does my bank statement show an entry for ‘TaxisGo’?

When you make an online transaction, the name that appears on your bank statement is referred to as the ‘payment description’. It serves as an identifier for the supplier handling the invoicing.

What does the TaxisGo service involve?

TaxisGo is a connected platform that allows you to book a taxi online with automated request processing. The subscription also includes an eSIM, a digital newsstand and a private hire vehicle fare comparison tool, at no extra cost. The fare is charged separately from the subscription.

The importance of transparency in the banking sector

Using this descriptor enables precise traceability. Sometimes you may forget about a trial period that has turned into a monthly subscription. The purpose of this page is to help you identify which service is associated with this description.

How can I check my TaxisGo subscription in just a few clicks?

To find out exactly what the charge relates to, the process is simple and secure. There is no need to contact your bank straight away.

Contact TaxisGo’s customer service team

If you go directly to the TaxisGo website and visit the ‘Contact Us’ page, you’ll find a section where you can contact customer services by email or telephone. You’ll usually just need to provide:

• The email address used when you registered.
• Or the last few digits of the credit card in question (via a secure connection).

Account deletion and management procedure

We recognise that your needs may change. If you no longer use the services associated with PXT*TaxisGo, cancellation is a fundamental right that we make it easy for you to exercise.

How can I stop PXT*TaxisGo from charging me?

Unlike some complex services, the cancellation procedure in this case has been designed to be intuitive:

• Log in to your members’ area on the official website.
• Go to the ‘Settings’ tab.
• Click on the ‘Unsubscribe/Delete’ link.
• You will immediately receive a confirmation email stating that the charges have been stopped.

Customer service at your disposal

If you have any questions about your account, your subscription or your charges, please email contact@taxisgo.net.